Frequently Asked Questions
All Answers at baji1
From opening an account to depositing funds, claiming bonuses and responsible gaming — find everything you need to know right here.
Whether you are new to baji1 or an experienced player, questions come up. This FAQ page covers the questions asked most often by players in Bangladesh. Sending money via bKash, understanding bonus rules, BPL betting or slots — you will find all the answers here. If you cannot find what you are looking for, contact our 24/7 Bengali live chat support.
Account and Registration
Deposits and Withdrawals
Games and How to Play
Bonuses and Promotions
Security and Responsible Gaming
Account and Registration
Opening an account at baji1 is straightforward. Go to the baji1 Login page from the top menu of the site and fill in the registration form. Enter your active mobile number, your preferred username and a strong password. Once registration is complete you can access the platform right away.
baji1 is for players aged 21 and above only. During registration you must confirm that you meet the applicable age requirement. Any account found to belong to an underage person will be closed immediately and deposited funds will not be refunded.
No, each person may only open one baji1 account. Attempting to open multiple accounts may result in all accounts being permanently closed and all bonuses being cancelled. We enforce this policy strictly to ensure fair and transparent gaming.
Use the "Forgot your password?" option on the baji1 login page. A verification code will be sent to your registered mobile number. After confirming your identity with the code you can set a new password. If you have any trouble, our live chat is available to help.
baji1 may require identity verification when necessary to maintain a safe and transparent platform. National ID details may be requested for large withdrawals or if suspicious activity is detected. This is done solely to protect the security of your account.
Deposits and Withdrawals
The minimum deposit amount at baji1 is ৳300 for any payment method. This limit applies equally to bKash, Nagad, Rocket and bank transfer. New players can start playing with just ৳300 and still qualify for the welcome bonus.
Deposits via bKash are generally credited instantly or within a few minutes. Your baji1 wallet balance will update after the payment is completed. If a delay occurs due to network issues, contact live chat with the transaction reference number and the team will assist you.
Yes, baji1 accepts deposits via Nagad and Rocket in addition to bKash. Bank transfer is also available. The minimum deposit is ৳300 for all methods. Use whichever option you are most comfortable with — the process is simple and secure.
Withdrawals from baji1 are generally completed within 15 minutes to 2 hours. Once your request is verified, the funds will be sent to your chosen method — bKash, Nagad, Rocket or bank. The minimum withdrawal amount is ৳1,000.
baji1 does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges. Standard bank charges may also apply for bank transfers.
If you have not received your funds within 2 hours of submitting a withdrawal request, contact baji1's 24/7 live chat support right away. Keep your transaction ID or reference number handy — the support team will be able to resolve the issue quickly.
Games and How to Play
To bet on BPL matches at baji1, go to the Cricket section. You will find a list of ongoing and upcoming BPL matches there. Select a match and place bets on markets such as match winner, top batter, total runs and more. Both pre-match and live betting are available.
Yes, baji1 is fully mobile-friendly. The site works normally in the browser of any Android or iOS smartphone. Slots, live casino, cricket betting, money wheel — everything can be played with touch controls. No separate app download is needed.
RTP (Return to Player) is the long-term average return rate of a game. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is an average across millions of spins, not a guarantee for every session. Choosing games with a higher RTP is a common strategy.
baji1's live casino features Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, Andar Bahar and many more games with real dealers, powered by Evolution Gaming and Ezugi. The games are streamed live and Bengali-speaking hosts are also available.
All games offered at baji1 are built by reputable software providers such as Pragmatic Play, PG Soft, JILI and Spribe. Their games use an RNG (Random Number Generator) that is independently verified. We place the highest importance on fair play and transparency.
Aviator is a crash game by Spribe. A plane takes off and a multiplier keeps increasing. You must cash out before the plane crashes. You can place two bets at the same time and cash out at any point. Strategy and timing are the key to success.
Bonuses and Promotions
When you open a new account and make your first deposit, baji1 gives a 100% match bonus of up to ৳8,000. That means if you deposit ৳5,000 you get ৳5,000 as a bonus. To claim the bonus, make sure to activate the bonus option at the time of your first deposit after registration.
The wagering requirement on the baji1 welcome bonus is 20x. That means if you receive ৳1,000 as a bonus, you must wager a total of ৳20,000 before it becomes withdrawable. Once the requirement is met, the bonus amount will be added to your main balance and you can withdraw it.
After registering at baji1, your VIP journey begins automatically at the Bronze level. By playing and betting regularly you can move up to Silver, Gold, Platinum and the top Diamond level. The higher the level, the greater the weekly cashback — from 0.2% at Bronze up to 1.0% at Diamond.
VIP cashback bonuses are calculated each week and credited to your account at the start of the following week. Diamond members receive the highest weekly cashback of 1.0%. Special promotional cashback offers are also available from time to time.
Yes, baji1 runs limited-time special promotions for occasions including Eid, the BPL season and the T20 World Cup. Check the promotions page regularly to catch these offers. Specific terms and conditions apply to each offer.
Security and Responsible Gaming
baji1 uses industry-standard SSL encryption to keep your personal and financial information secure. We do not sell or transfer your information to third parties. For more details about our approach, visit the privacy policy page.
Responsible gaming means playing for entertainment within your own limits. baji1 offers deposit limit settings, break options and self-exclusion to support player wellbeing. Visit the responsible gaming page for more details if needed.
Self-exclusion is the option to voluntarily suspend your account temporarily or permanently. If you feel that gaming is getting out of control, contact our live chat support right away. We will arrange to have your account suspended within 24 hours.
The baji1 support team is available 24 hours a day, 7 days a week via live chat in Bengali. To reach us by email, write to [email protected]. There is no phone or WhatsApp number — all support is provided through chat and email.
If you suspect any unauthorised login or transaction on your account, change your password immediately and notify baji1 via live chat. Our security team will review the account promptly and take the necessary action. Use a strong password and never share it with anyone.
Still have questions?
Our Bengali support team is available 24/7. Chat with us directly via live chat or send us an email.
[email protected] | For players aged 21 and above only