baji1's Privacy Policy — Our Commitment to Protecting Your Information

baji1 is a trusted online gaming and sports betting platform in Bangladesh. We place the highest importance on our users' privacy. The purpose of this privacy policy is to inform you how your personal information is collected, for what purpose it is used, how long it is stored, and how it is kept secure.

We handle the information you provide while using the baji1 platform with full responsibility. Our goal is to make your online experience safe, transparent, and trustworthy. If you disagree with any part of this policy, please contact us or stop using the platform.

We may collect the following types of information during registration and use of the baji1 platform:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and contact details
• National ID card or passport information (for identity verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Cookie and session data
• Platform access times and activity logs

2.4 Gaming Activity Information

• Game play history and betting records
• Win and loss information
• Bonus usage history

We collect your information in the following ways:

• Directly provided information: Information you provide yourself during registration forms, verification processes, or customer service interactions.
• Automatically collected information: Information collected through cookies, log files, and tracking technologies when you use our platform.
• Information received from third parties: Information received through identity verification agencies or payment processors.

baji1 uses the information collected about you for the following purposes:

We adopt industry-standard technical and organisational measures to protect your personal information.

5.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Firewall and intrusion detection systems
• Regular security reviews and updates
• Two-Factor Authentication facility

5.2 Data Retention Period

We retain your information only for as long as necessary to provide the service and meet legal obligations. Even after an account is closed, we may retain certain information for a defined period to fulfil legal requirements. Once that period ends, the information is securely deleted or anonymised.

baji1 may share your information with third parties in specific circumstances. However, such sharing is always limited and purpose-driven:

• Payment processors: Information required for processing bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment gateway.
• Identity verification services: With authorised verification agencies for the KYC process.
• Technology partners: With technology providers required to operate the platform — only the necessary data.
• Legal authorities: To the relevant authorities in response to a court order or valid legal claim.

We require all our third-party partners to maintain the same standard of privacy protection. We never sell your information for marketing or advertising purposes.

The baji1 platform uses cookies and similar tracking technologies. These help improve the user experience and maintain platform functionality.

7.1 Types of Cookies

• Essential cookies: Essential for login sessions and security — these cannot be disabled.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To analyse usage patterns and improve the platform.

You can control or disable most cookies from your browser settings. Please note that disabling certain essential cookies may cause some platform features to not work properly.

As a baji1 user, you have the following rights regarding your personal information:

To exercise these rights, contact us at: [email protected] — our team will respond to your request within 30 business days.

baji1 is for users aged 21 and above only. We do not knowingly collect personal information from any minor. Age is verified during the registration process, and accounts suspected of belonging to a minor are suspended.

If you become aware that a minor has registered on our platform, please contact us immediately. We will take prompt action and delete the relevant information.

If you have given your consent to receive our promotional emails, bonus offers, or updates, we may contact you by email. You may withdraw this consent at any time:

• By using the "Unsubscribe" link in any email
• By making a direct request to our customer service (via 24/7 live chat)
• By sending an email to [email protected]

Withdrawing consent means you will no longer receive marketing communications, but important service-related messages (transaction confirmations, security alerts) will continue to be sent.

Some of our technology partners may operate their servers outside Bangladesh. In such cases, your information may be transferred to another country. We ensure that any such transfer is always conducted with adequate security measures in place and in a manner consistent with this privacy policy.

Our data processing agreements with third-party partners set out data protection standards that they are required to follow.

baji1 may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users by email
• Display a notice on the platform

Continuing to use the platform after changes are made will be considered your agreement to the updated policy. We recommend that you review this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please contact us:

Our privacy team will process your request as quickly as possible and aim to provide a full response within 30 business days. For complex matters this may take a little longer, but we will keep you informed of progress.

baji1 supports responsible gaming practices. We may use information about your gaming activity to identify potentially problematic behaviour and provide support where needed. This analysis is conducted entirely for your wellbeing.

For information on setting your gaming limits, self-exclusion, or closing your account, visit our Responsible Gaming page or speak with us via live chat.